Online consultation with a dentist — how it works, how much it costs, and when it is really needed

There are many reasons why people put off visiting the dentist. Especially when they live in countries where it is difficult to see a doctor. In some places, the queues are too long, and you can wait weeks for an appointment. In other places, the cost of dental services is too high, so patients look for alternatives abroad, but first want to understand who to contact, what the level of service will be, and how much it will actually cost to resolve their issue. Others simply do not trust the local quality of treatment or want to communicate with the doctor in Ukrainian, as they prefer a familiar approach and level of care. For such cases, we offer online consultations — a simple way to get professional advice from our team in a convenient format without leaving your home.

At the Dynasty Stomatology clinic in Krakow, we offer patients the opportunity to contact a doctor remotely. This is a convenient and effective form of assistance that allows you to navigate the situation without wasting time.

Why consult a dentist online, and when does it really help?

An online consultation is not a substitute for treatment, but an opportunity to get a qualified plan of action when you are just planning to see a doctor. This is the best solution for those who want to understand in advance what kind of work is required, how to plan treatment effectively, how much it will cost, and how long their stay in the clinic will be. Patients often come to us specifically to prepare for their trip and arrive with a clear plan, without uncertainty and unnecessary expenses.

We often see how one short consultation gives patients back control over the situation. People understand what is happening to them, what the next steps are, and how much it might cost, without having to guess or make dozens of Google searches.

How online consultations work at our clinic

The process is as simple as possible. You leave a request on the website or contact us by phone or messenger. The administrator will help you choose a doctor and a convenient time. A few minutes before the appointment, we will remind you about the call.

After the consultation, you will receive a preliminary treatment plan based on your situation. The main goal of such meetings is not just to give advice, but to help you plan your next steps: to understand what options are available to solve the problem, how much they will cost, and how long the whole process will take. And if the situation allows you to move forward, we will help you make an appointment with a doctor right away.

What you will receive after the consultation

Online consultation is not a “question and answer” session, but a full-fledged communication with a professional. We guarantee:

• a clear understanding of your situation, as far as possible remotely;
• recommendations on what to do right now (even if there are still a few days left before the visit);
• a plan for further treatment with an estimated cost. 

The Dynasty Stomatology team of professional doctors will take care of your treatment plan. Each specialist is an expert in their field, so all stages are supervised by specialists in the necessary areas. This team approach guarantees accurate diagnosis, comfort, and results that exceed expectations. When planning an offline visit, we take into account your preferences regarding the language of treatment and the schedule of the visit. 

When does the online format not work?

We must warn you that an online consultation is not a complete substitute for a physical examination. We cannot place a filling, extract a tooth, or perform a cleaning through a screen. However, we can guide you on what is happening, how urgent it is, and what you should do to avoid complications.

Who exactly can you consult with online?

At our clinic, online appointments are conducted by therapists, orthodontists, orthopaedists, implantologists, and paediatric dentists. We always select a specialist according to your request.

Our doctors speak Ukrainian, Polish, Russian, and English, so you will not feel uncomfortable due to language barriers.

Cost of online consultation

The price of the consultation is €45. This is a fixed amount that covers the consultation itself, recommendations, and, if necessary, a treatment plan. There are no hidden additional charges.

How to prepare for an effective consultation

In order for us to help you as accurately as possible, we recommend that you do the following before calling:

• collect available medical data (CT scans, X-rays, discharge summaries, preliminary diagnoses);
• describe the symptoms as honestly as possible;
• make sure that your camera, microphone, and connection are working properly;
• find a quiet place where you will not be interrupted.

This is not mandatory, but it significantly improves the quality of the consultation.

How to book a consultation

You can register using the form on the website, by phone +48 576 676 266, or via instant messengers.

We operate in two locations in Krakow:
Romanowicza 1/LU3, 30-702 Kraków
Romanowicza 4B/B.L.U.1, 30-702 Kraków

Online consultation is not something new or unusual. It is a convenient tool that allows you to get help in a timely manner. We created this service not to replace face-to-face consultations, but to support you when an in-person meeting is impossible or unavailable. For many patients, this has been the first step in regaining peace of mind, understanding of their situation, and health.

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