Online consultation with a dentist prior to treatment in Kraków

Patient speaking with a dentist online

For €45, you’ll receive a preliminary treatment plan and an estimated budget, and you’ll be able to decide whether it’s worth coming.

  • Video consultation with a doctor
  • Preliminary treatment plan
  • Estimated budget for the trip

Why you should do this before your trip

Saves time

You arrive having already come to terms with your situation.

Reduces uncertainty

You will know in advance what the possible stages of treatment are.

Helps you plan your budget

You will receive a provisional budget before your trip.

Builds trust in the doctor

You get to know the clinic and the doctor before you arrive.

What you get for €45

Online consultation with a doctor

Meeting your doctor in person

You have a live video call, see your future dentist and can be sure you’re in the hands of an experienced professional even before you book your appointment.

An analysis of your case based on the information provided

A clear understanding of the current situation

You receive an expert analysis of your case based on your CT scan or X-rays. The doctor studies the specifics of your situation in detail before the consultation begins — so you are given specific facts rather than generalities.

Answers to your questions

Complete elimination of fears and doubts

You’ll receive straightforward and clear answers to all your questions about technology, materials, whether the procedures are painful, and treatment times. No uncertainty — just peace of mind and confidence.

Preliminary treatment plan

A personalised strategy for a healthy smile

You are provided with a step-by-step medical guide: what stages are involved, which doctors will be involved, and how long each step will take — from preparation to the final result.

Indicative budget

A clear financial overview before the trip

You know in advance the cost of treatment and materials under your plan. This allows you to plan your budget with peace of mind — with no hidden charges or unexpected costs once you arrive at the clinic.

Understanding the next steps before arrival

A clear step-by-step guide and travel support

You know exactly what to do next: when to arrive, what to bring with you, and how the treatment logistics work. Our coordinator will help organise everything to suit your itinerary.

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Who will find this particularly useful?

You would like to meet your dentist before your trip

An online dental consultation gives you the chance to ask your questions and build trust — even before you board the plane.

You plan dental implants or comprehensive treatment

Are you interested in All-on-4 / All-on-6, dentures or veneers — and want to understand in advance exactly what’s right for you?

You have CT scans or X-rays to hand

You’ve already had a diagnosis and want to receive a detailed opinion from a dentist — without having to travel in person.

You want to know the budget before you arrive

You want to know the approximate cost of treatment in advance, so you can plan your trip without any financial surprises.

You don’t want to fly in blind

You live abroad and want to arrive with a clear understanding of the treatment plan — rather than wasting time and money on a trip just for an initial consultation.

How an online consultation works

Step 01

You submit an application

Step 02

You send us your CT scans, X-rays, or photos,

if you have them, or we will provide you with a referral for these at your local healthcare centre.

Step 03

We agree on the date and time of the consultation

Step 04

You have an online consultation

and receive a preliminary treatment plan.

What to prepare for your consultation

A CT scan or panoramic X-ray, if available

Photos of teeth / smiles

A brief description of the problem

A list of questions you would like to discuss

Information about previous treatment, if relevant

If you do not have a CT scan or X-rays, you can still have a consultation, but the scope of the preliminary assessment may be limited. We can also provide you with a referral for an X-ray at your local clinic.

After the consultation, you will:

  • get a preliminary overview of your clinical situation;
  • understand the possible stages of treatment;
  • know an indicative budget;
  • be able to plan your trip;
  • continue communicating with the coordinator regarding the next steps.

If required, we provide comprehensive travel support.

Dentist consulting a patient

Why choose Dynasty Stomatology?

4,8

Google rating

3

dental clinics in the chain

10K+

treatments

patients from various countries

FAQ

Is an online consultation sufficient for a final treatment plan?

No. A dentist consultation online provides a preliminary treatment plan and an indicative budget, but the final diagnosis is made only after a face-to-face examination, when the dentist can fully assess your oral health.

Does the consultation include a preliminary treatment budget?

Yes. After your online dentist consultation, you receive a provisional treatment plan with an estimated cost, so you understand the financial scope before your visit.

How long does an online dental consultation last?

A typical online dental appointment lasts 30–45 minutes via Google Meet. This is enough time for a full assessment during your online dental consult, discussion of treatment options, and answering all your questions.

When might an online consultation not be sufficient?

If an accurate diagnosis, tissue evaluation, or complex surgical planning is required, an in-person visit is necessary. An online dental consultation is a helpful first step, but it cannot replace full clinical diagnostics.

What is an online dental consultation and how does it work?

An online dental consultation is a video call with a dentist where you discuss your case, receive a preliminary assessment, and learn about possible treatment options. This form of dental online consultation is especially useful for patients living abroad.

Is it possible to have a consultation without a CT scan or X-rays?

Yes, an online consultation dentist appointment can be carried out without X-rays. However, without diagnostic imaging, the dentist can only discuss possible treatment options. In this case, a full online dental consultation cannot include a precise treatment plan or budget.

In which language is the consultation conducted?

Our dentists speak Ukrainian, Polish, and Russian. During your online dental consultations, you may choose the language that is most convenient for you.

Can I book my visit straight after the consultation?

Yes. After your session, our coordinator will contact you the same day to arrange suitable dates. You can easily proceed with dentist online consultation follow-up steps and travel planning.

How do I book an online consultation with a dentist?

You can submit a request via the website or contact us directly. We will arrange your online dentist consultation, send a Google Meet link, and guide you on what materials to prepare. You can also simply consult a dentist online through our coordinator.

Can I ask the dentist questions online before deciding on treatment?

Yes. The online dentist service allows you to ask questions, understand your condition, and make an informed decision. Through online dental consultations, you receive professional guidance before planning your treatment.

Dentist explaining diagnostic results

When an online consultation may not be enough

An online consultation is no substitute for a face-to-face examination. To make an accurate diagnosis, a doctor sometimes needs to assess the condition of the tissues and the clinical picture in person, so the online stage helps you arrive prepared, rather than replacing a visit to the clinic.

Start with a straightforward first step

An online consultation for €45 will help you understand your specific situation, budget and treatment plan before you travel.

Stories from our international patients

Sonya L.

Sweden | All-on-4 implants

A friend who’d already had treatment in Kraków told me about Dynasty. I was hesitant for a long time at first — it is, after all, another country. But the online consultation cleared up all my questions: the dentist analysed my case using a CT scan, explained the stages of the treatment and gave me an exact quote. Kraków turned out to be a convenient option — it’s not a long flight, and the price difference compared to Sweden is enormous.

Catherine J.

Germany | Veneers

I was looking for a clinic outside Germany and settled on Kraków — it’s close by and convenient for flights. I wrote to Dynasty, and they immediately offered me the chance to speak to a doctor online before my trip. Within half an hour, I understood the whole plan, the budget, and the timeline. The doctor explained everything calmly and in detail, without rushing. The organisation was flawless — the manager was in constant contact from my first message right through to when I left the clinic.

Vasyl K.

United Kingdom | Dental prosthetics

I live in London, but I’m always on the lookout for alternatives when it comes to serious treatment. Krakow was the perfect fit — a two-and-a-half-hour flight and prices that are a world apart. Before the trip, I had an online consultation: I sent over some X-rays, discussed the options, and received a provisional quote. I arrived fully prepared — no questions or surprises once I got there.

Sonya L.

Sweden | All-on-4 implants

A friend who’d already had treatment in Kraków told me about Dynasty. I was hesitant for a long time at first — it is, after all, another country. But the online consultation cleared up all my questions: the dentist analysed my case using a CT scan, explained the stages of the treatment and gave me an exact quote. Kraków turned out to be a convenient option — it’s not a long flight, and the price difference compared to Sweden is enormous.

Catherine J.

Germany | Veneers

I was looking for a clinic outside Germany and settled on Kraków — it’s close by and convenient for flights. I wrote to Dynasty, and they immediately offered me the chance to speak to a doctor online before my trip. Within half an hour, I understood the whole plan, the budget, and the timeline. The doctor explained everything calmly and in detail, without rushing. The organisation was flawless — the manager was in constant contact from my first message right through to when I left the clinic.

Vasyl K.

United Kingdom | Dental prosthetics

I live in London, but I’m always on the lookout for alternatives when it comes to serious treatment. Krakow was the perfect fit — a two-and-a-half-hour flight and prices that are a world apart. Before the trip, I had an online consultation: I sent over some X-rays, discussed the options, and received a provisional quote. I arrived fully prepared — no questions or surprises once I got there.

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Dental equipment at Dynasty clinic

Book an online consultation

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    We will call you back within 30 minutes during the clinic’s business hours and help you choose a convenient time.

    Online Dentist – Step-by-Step Online Dental Consultation

    An online consultation is intended for patients from Krakow, people living in Poland and abroad, and families who need clear information in Polish, Ukrainian, Russian, or English. It does not replace an in-office examination, but it helps you safely decide what to do next.

    Online Dentist – What Does a Consultation Involve?

    An online dentist consultation is a remote conversation with a dental professional during which you discuss your symptoms, the history of the issue, and possible next steps. An online dentist can assess how urgent the situation is, explain post-treatment recommendations, and indicate whether you need a prompt in-person appointment.

    Teledentistry is convenient when you are unsure whether pain, sensitivity, or an issue with braces requires immediate action. It can also make it easier to prepare for treatment if you are planning a trip to Krakow or want to speak in a language you understand.

    During a remote consultation, the doctor cannot examine your mouth in the same way as during an in-office visit or take an X-ray. Therefore, an online dental consultation is mainly used for an initial assessment and planning the right type of care, rather than replacing comprehensive diagnostics.

    What Can an Online Dentist Help Resolve, and What Can They Not Replace?

    An online dentist can take a detailed medical history and ask about the duration of pain, medications, chronic conditions, and previous treatment. If the consultation system allows you to send a photo, the doctor may consider it as supporting material while taking into account the limitations of this type of assessment.

    A virtual appointment cannot replace an oral examination, diagnostic tests, X-rays, or CT scans. It also cannot provide a filling, root canal treatment, tooth removal, or professional dental cleaning. At Dynasty Stomatology, further diagnostics and treatment can take place at one clinic, with access to digital X-rays, CT scans, and intraoral scanning.

    An online consultation can help Requires an in-office visit
    Assess the urgency of symptoms Dental examination
    Discuss discomfort after treatment X-rays, CT scans, scanning
    Explain recommendations and oral hygiene Cavity and root canal treatment
    Refer you to the appropriate specialist Surgical procedures and professional cleaning
    Determine the next step Repair of a tooth or braces

    In Which Situations Is It Worth Booking a Virtual Appointment?

    A virtual appointment is a sensible first step for mild to moderate tooth pain, sensitivity to cold or heat, bleeding gums, or discomfort after treatment. You can also consult about an irritating part of braces, questions about oral hygiene, or post-treatment recommendations.

    It is worth scheduling a consultation when you need an answer as to whether an in-person visit should take place soon. Final qualification is always carried out by the doctor after taking a medical history and, if necessary, after an in-office examination.

    When Is an In-Office Visit Needed?

    An in-person visit is necessary if the doctor needs to examine your tooth and gums, take X-rays, or begin treatment. This includes cavities, pulp inflammation requiring root canal treatment, a fractured tooth, the need for tooth removal, and professional teeth cleaning.

    An online consultation does not compete with treatment. Its purpose is to direct you to the right appointment, for example, with an endodontist who performs root canal treatment, an orthodontist, an oral surgeon, or a pediatric dentist.

    When Is an Online Dentist Helpful, and When Do You Need to Act Immediately?

    An online dentist is helpful when symptoms require clarification but do not indicate an emergency. However, if swelling is rapidly increasing, you have difficulty breathing or swallowing, heavy bleeding, or fever with severe pain, do not wait solely for a virtual appointment.

    In practice, the choice is simple: for an unclear but stable issue, consult online; for severe pain or an injury, seek an urgent dental appointment; for symptoms that threaten breathing, contact the emergency number 112. Official information on calling for medical assistance is published by gov.pl.

    For urgent symptoms, you can also contact Dynasty Stomatology reception. The clinic sees patients with acute pain on the same day when current appointment availability allows.

    Symptoms That Can Initially Be Consulted Remotely

    Online dental care can help you make a decision about occasional pain, sensitivity, mild discomfort after treatment, irritation from braces, or questions about daily oral hygiene. It is also worth discussing concerning but stable symptoms after a filling, root canal treatment, or tooth removal.

    Do not decide on your own that the issue is minor. The same symptom may have different causes, so the doctor will ask about its nature, duration, and accompanying symptoms.

    Warning Signs That Require Urgent Help

    Increasing swelling of the face or neck, difficulty breathing, swallowing, or opening the mouth, heavy bleeding, a tooth injury, and severe pain with fever require urgent assessment. You should not wait for a convenient online consultation appointment.

    In this situation, contact a dental office urgently. If you have trouble breathing or swallowing, call 112 or seek medical assistance. Rules for using emergency numbers are described by the official website www.gov.pl.

    How Does an Online Dental Consultation Work?

    An online dental consultation takes place in several simple steps. You book an appointment, provide basic information about the issue, speak with the doctor, and then receive a clear recommendation regarding the next step.

    1. You choose a convenient appointment time and contact method.
    2. You describe your symptoms and provide relevant health information.
    3. You speak with a dentist.
    4. You determine the next steps—monitoring the issue, an urgent appointment, or a specific in-office consultation.
    5. If necessary, you undergo diagnostics and begin in-person treatment.

    A thorough medical history improves the safety of the consultation. Provide only the information necessary to assess the issue and use the secure communication channel specified by the clinic. Patients receive information about personal data processing during registration, in accordance with data protection rules.

    How Should You Prepare for a Conversation With a Dentist?

    Before the conversation, note when the issue began, what makes it worse or better, and whether you have swelling, fever, bleeding, or difficulty eating. Prepare a list of medications you take, allergies, chronic conditions, and information about previous treatment.

    If the clinic allows you to send photos, take a clear photo in good lighting. A phone photo may help during the conversation, but it does not replace an examination or diagnostic imaging.

    What Does the Conversation and Post-Consultation Advice Look Like?

    The doctor asks about your symptoms, their severity, progression, and actions taken so far. They analyze the information provided and explain what cannot be confirmed without an examination.

    After the virtual appointment, you may receive recommendations for further monitoring, oral hygiene, or the timing of an in-office visit. The doctor may also indicate the type of consultation needed, for example, with a surgeon, orthodontist, or root canal specialist.

    Why Do the Doctor’s Qualifications and Safety Matter?

    Patients should receive consultations under the care of a licensed dentist. The doctor is obliged to clearly explain the scope of remote advice and the situations in which an in-person examination will be necessary.

    At Dynasty Stomatology, the treatment plan is discussed with the patient step by step. It is not advisable to send full medical records through random messaging apps or to undertake treatment based on advice from anonymous forums. If you need a specialist, review the clinic doctors’ profiles.

    Online Dentist – Price, Payment, and Insurance Consultations

    The price of a consultation depends on the type of advice and how the appointment is organized. Before booking, check whether the fee includes a conversation with the doctor, analysis of the information provided, and written recommendations or qualification for a further appointment.

    It is worth confirming current rates in the Dynasty Stomatology price list, as the scope of services may change. The consultation may be paid for privately or provided as part of a medical package if its terms include this service.

    Payment method What to check before booking
    Private online consultation The price, length of the conversation, and scope of advice
    Medical package Whether it includes dentistry and remote consultations
    Insurance Limits, referral requirements, and partner facilities
    Installment payments for in-person treatment Individual terms after the consultation

    What Does the Cost of an Online Consultation Depend On?

    The cost is affected by factors including the length of the consultation, contact method, urgency of the appointment, and scope of advice. A brief qualifying conversation may differ from a consultation regarding more complex treatment that requires diagnostic planning.

    Before booking, check exactly what you receive as part of the service. Transparent information about the price and scope helps avoid misunderstandings and better prepare your budget for further treatment.

    When Can Insurance Cover a Consultation?

    Insurance can cover a consultation only if the terms of your policy or medical package provide for it. Coverage depends on the provider, limits, available facilities, and sometimes the requirement for a prior referral.

    Before scheduling an appointment, contact your insurer or the reception desk and confirm your eligibility. Private treatment at Dynasty Stomatology is also available without Polish insurance. For a larger treatment plan, you can ask about individual installment payment options.

    How to Book an Online Dentist and Move Forward With Treatment?

    Registering for an online dental consultation starts with choosing a convenient appointment time and contact language. Dynasty Stomatology provides service in Polish, English, Ukrainian, and Russian, which can be particularly helpful for people who prefer to discuss their health in their own language.

    To book an online dentist:

    1. Contact the clinic reception desk.
    2. Briefly describe the issue and indicate whether the symptoms are urgent.
    3. Confirm the appointment time and the payment method or coverage through your package.
    4. Prepare information about your symptoms, medications, and previous treatment.
    5. After the conversation, follow the doctor’s recommendations and schedule the indicated in-person appointment.

    If the consultation shows that further treatment is needed, you may be referred for diagnostics, restorative treatment, an orthodontic or surgical consultation, or another appropriate appointment. The most important thing is not to delay when symptoms are worsening.

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